Please see the shipping information page to see which countries I ship to.

We give estimates on restocks for select products that are currently high in demand. View the current restock schedule here.

As a small business, we're not able to order large quantities of every single product. If you still see a listing, but it is marked as Sold Out, we might restock it at a later date. If you no longer see a listing, it was discontinued and will not be restocked again.

For the latest announcements and restocks, please follow us on Instagram and join our email list at the bottom of this page.

For most inquiries, no.

Due to the nature of our products and production, we require a minimum order quantity of 250 pcs per design for custom orders. If you're looking to order less than 250pcs of a custom product, unfortunately we won't be able to accommodate you.

If you are interested in placing a custom order for 250pcs or more, please email us at info@geoffreysiu.com. Please note that custom orders may take 2+ months to process and ship.

You will receive an email once your order is processed and shipped out. Please use the tracking number to stay updated about your package.

You will receive a confirmation email when your order has been successfully placed, processed, and in most cases, delivered.

If you cannot locate these emails, please contact us or use the "Chat" function on bottom right corner of this page. Please provide the contents of your order (if you remember it) and the shipping address. We may be able to track it down.

Orders typically take 3-5 business days to be processed. Orders placed following a shop update may experience longer processing times due to the sheer volume of orders that tend to be placed all at once.

Please remember that we are a small business so order fulfillment can get backlogged at times.

We may be able to edit your order if it has not been processed yet. Please contact us or use the "Chat" function immediately about the changes.

No. Due to the high volume of orders we process, we are unable to guarantee a successful order merge. If you forgot to add some products to an order you just placed, contact us or use the "Chat" function on bottom right corner of this page and we may be able to edit your existing order and issue an invoice for the difference.

Do not place another order.

Please visit the Refund policy page for more information about returns.

Cancellations incur a 10% processing fee. You will not receive a full refund on canceled orders.

If your order was not processed yet, please contact us or use the "Chat" function on bottom right corner of this page.

Orders cannot be canceled if they have already been processed.

We may cancel/ refund an order for a number of reasons. Common reasons include overselling or suspicious orders.

Popular items sell out fast and we may cancel/ refund if we find out that we oversold on a product. You will receive a refund for the oversold product value and the remainder of your order will be processed normally.

If we notice suspicious activity and orders that may be fraudulent, we may cancel and refund those orders.

Shopify typically holds funds when there is a potential order to be placed. If you did not successfully check out and receive an order confirmation email, the order most likely did not go through. In these cases, the funds will eventually be released and returned back to you after a few days.

If you're still concerned about your order status, please contact us or use the "Chat with us" function on bottom right corner of this page.

Stickers use a variety of adhesives that vary in quality and stickiness. Adhesives also age and become less sticky over time, regardless of whether or not you peel them off their paper.

So stickers described as "low-tack" or "removable as well as older stickers might have trouble sticking to the sticker book pages. It is impossible for us to guarantee that your personal stickers will stick, but all stickers in our shop will stick just fine.

No. Blind bags are pre-packed and fulfilled completely blind. We thoroughly mix every batch, but this means ordering multiple blind bags does run the risk of duplicates.

No returns or exchanges are allowed for blind bags, but you may utilize the marketplace on our Discord.

Yes! The keycaps included should fit on keyboards with switches that have MX (+ shaped) stems.

We do not sell individual switches at this time, but they are widely available online.

We use Gateron Blue switches for all our Clicky Keychains. Please note switches from other retailers will not have LEDs installed.