Frequently Asked Questions
I receive many messages on a daily basis. Please consult this FAQs as they may help answer your questions.
We cannot give estimates on restocks as production times vary from product to product.
As a small business, we're not able to order large quantities of every single product. If you still see a listing, but it is marked as Sold Out, it most likely will be restocked soon. If you no longer see the listing, it is most likely discontinued and will not be restocked again.
Returns and Refunds
We may cancel/ refund an order for a number of reasons. Common reasons include overselling or suspicious orders.
Popular items sell out fast and we may cancel/ refund if we find out that we oversold on a product. You will receive a refund for the oversold product value and the remainder of your order will be processed normally.
If we notice suspicious activity and orders that may be fraudulent, we may cancel and refund those orders.
Shopify typically holds funds when there is a potential order to be placed. If you did not successfully check out and receive an order confirmation email, the order most likely did not go through. In these cases, the funds will eventually be released and returned back to you after a few days.
If you're still concerned about your order status, please contact us.
You will receive an email once your order is processed and shipped out. Please use the tracking number to stay updated about your package.
Orders using the Patches and Stickers - No Tracking (U.S. only) shipping method will not receive tracking.
Orders typically take 3-5 business days to be processed. Orders placed following a shop update may experience longer processing times due to the sheer volume of orders that tend to be placed all at once.
Please remember that we are a small business so order fulfillment can get backlogged at times.
No. We are not able to edit orders after they are placed.